Quality care. Anytime. Anywhere.

Teladoc provides 24/7 access to U.S. board-certified doctors through phone or video for many non-emergency illnesses, including cold and flu, allergies, sinus infections and more. Our licensed doctors can even send a prescription to your preferred pharmacy when medically necessary.

Employees with an Aetna Fully Insured plan receive access to Teladoc's General Medicine, Behavioral Health and Dermatology products as part of their benefits.

General Medical

Teladoc has a proven track record of resolving member's healthcare needs - we resolve 92% of member issues and have a 95% satisfaction rate

  • Talk to a doctor 24/7
  • Visits can be done via phone or video, from anywhere you feel comfortable and at a time that works for you
  • The median wait time to see a doctor is 10 minutes
"Absolutely great experience. The physician who helped me made me feel extra comfortable and explained things with great precision and in a very clear and concise manner. My five-minute phone call was far more productive than waiting two hours at urgent care."

- Teladoc Member

Behavioral Health

Mental health disorders can affect safety, absenteeism, and productivity

  • Choose from psychologists, licensed clinical social workers, counselors or therapists
  • Video appointments can be scheduled from 7 a.m. to 9 p.m., 7 days a week
  • Only pay your Aetna in-network provider cost
"I have a hectic schedule and couldn't take off work. I was able to talk to a Teladoc therapist about mounting stress in my life several times before work, and she was so helpful. I'm so grateful."

- Teladoc Member


The average wait time to see a dermatologist is 28.8 days

  • Teladoc dermatology provides a physician response within 2 business days
  • Free follow up within 7 days
  • Follow up and additional visits can be done with the same provider
"It was going to be weeks before I could get in to see a dermatologist in person and there aren't a lot covered under my insurance plan. The Teladoc dermatologist got back to me the same day within a few hours with a diagnosis. He gave me an in-depth explanation of my condition and wrote me a prescription. So thankful I could get some peace of mind and a resolution without having to wait weeks to go in person."

- Teladoc Member